[vpn-help] Access Manager Problem

Matthew Grooms mgrooms at shrew.net
Sun Jan 10 14:42:44 CST 2010


On 1/6/2010 3:40 PM, Herve Sanchez wrote:
> Good Evening all,
>
> I have a problem with the access manager, the program icon is present in
> the taskbar, I am able to right click on it and launch a VPN connection
> but nothing else. I cannot enter the Access Manager main window.
>
> this behavior appear in only one windows profile on my computer (domain
> account), not the other (local).
>
> This worked in the past as I was able to import some cisco PIX PCF files.
>
> The OS is Windows 7 x64 and the client version is 2.1.5-release.
>
> If you have any idea…
>

Hi Herve,

Try closing the Access Manager and then use regedit to delete the 
following key ...

HKEY_CURRENT_USER\Software\ShrewSoft\vpn\user

... Then open the Access Manager and see if the window is visible.

-Matthew



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