[vpn-help] Problems on Windows 7/x64

Matthew Grooms mgrooms at shrew.net
Sun Jan 10 15:16:56 CST 2010


On 1/8/2010 4:35 PM, Tim Mensch wrote:
> Hi,
>
> I've been suffering through random BSOD crashes on Windows 7 for a few
> weeks now, and I finally downloaded the tools to analyze a MiniDump file
> to see what was causing them. Turns out the crashes have all been in
> ShrewSoft driver components.
>
> I was using 2.1.5, but when I started having other problems with 2.1.5 I
> started trying 2.1.6 beta (the other problems are a good topic for a
> separate thread, but in brief, after a while ShrewSoft will think I'm
> still connected, and the server log shows no change, but all actual
> attempted connections through the VPN fail). In the beta the location of
> the crash changes from vfilter.sys to virtualnet.sys; in both cases it
> appears that you're trying to write to either an illegal address or one
> that has been paged out.
>
> I can provide the minidump files for your debugging enjoyment, though
> I'd rather not post them to this list, since I'm not sure what other
> data can be extracted from a minidump.
>
> Thoughts? Suggestions?
>

Tim,

Feel free to send the output to me directly. If I understand correctly, 
the problems you are seeing are with the 2.1.6 version? Can you please 
describe the circumstance under which the BSOD occurs?

Thanks,

-Matthew



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