[vpn-help] "negotiation timout occurred" in Windows 7

Thu Jul 8 10:18:57 CDT 2010

Hi Julien,

It almost looks to me like the gateway isn't responding at all.  Has the gateway's IP perhaps changed?

-----Original Message-----
From: Julien Brosseau <julien.brosseau at cogeco.ca>
Date: Thu, 8 Jul 2010 13:48:49 
To: <klmlk at hotmail.com>; <vpn-help at lists.shrew.net>
Subject: RE: [vpn-help] "negotiation timout occurred" in Windows 7

Kevin

Didn't reply to the right mailbox

Nothing that I know of. I have tried getting in from anther machine that is
XP with the Cisco client and that was OK.

Here is the log file.  Not sure if I can attach a file.

10/07/07 15:53:51 ## : IKE Daemon, ver 2.1.5
10/07/07 15:53:51 ## : Copyright 2009 Shrew Soft Inc.
10/07/07 15:53:51 ## : This product linked OpenSSL 0.9.8h 28 May 2008
10/07/07 15:53:51 ii : opened 'C:\Program Files\ShrewSoft\VPN
Client\debug\iked.log'
10/07/07 15:53:51 ii : rebuilding vnet device list ...
10/07/07 15:53:51 ii : device ROOT\VNET\0000 disabled
10/07/07 15:53:51 ii : network process thread begin ...
10/07/07 15:53:51 ii : ipc server process thread begin ...
10/07/07 15:53:51 ii : pfkey process thread begin ...
10/07/07 15:54:22 ii : ipc client process thread begin ...
10/07/07 15:54:22 <A : peer config add message
10/07/07 15:54:22 DB : peer ref increment ( ref count = 1, obj count = 0 )
10/07/07 15:54:22 DB : peer added ( obj count = 1 )
10/07/07 15:54:22 ii : local address 192.168.1.102 selected for peer
10/07/07 15:54:22 DB : peer ref increment ( ref count = 2, obj count = 1 )
10/07/07 15:54:22 DB : tunnel ref increment ( ref count = 1, obj count = 0 )
10/07/07 15:54:22 DB : tunnel added ( obj count = 1 )
10/07/07 15:54:22 <A : proposal config message
10/07/07 15:54:22 <A : proposal config message
10/07/07 15:54:22 <A : client config message
10/07/07 15:54:22 <A : xauth username message
10/07/07 15:54:22 <A : xauth password message
10/07/07 15:54:22 <A : local id 'ciscovpngrp' message
10/07/07 15:54:22 <A : preshared key message
10/07/07 15:54:22 <A : peer tunnel enable message
10/07/07 15:54:22 DB : tunnel ref increment ( ref count = 2, obj count = 1 )
10/07/07 15:54:22 DB : new phase1 ( ISAKMP initiator )
10/07/07 15:54:22 DB : exchange type is aggressive
10/07/07 15:54:22 DB : 192.168.1.102:500 <-> 198.181.140.11:500
10/07/07 15:54:22 DB : 400f26e66f29b2a0:0000000000000000
10/07/07 15:54:22 DB : phase1 ref increment ( ref count = 1, obj count = 0 )
10/07/07 15:54:22 DB : phase1 added ( obj count = 1 )
10/07/07 15:54:22 >> : security association payload
10/07/07 15:54:22 >> : - proposal #1 payload
10/07/07 15:54:22 >> : -- transform #1 payload
10/07/07 15:54:22 >> : -- transform #2 payload
10/07/07 15:54:22 >> : -- transform #3 payload
10/07/07 15:54:22 >> : -- transform #4 payload
10/07/07 15:54:22 >> : -- transform #5 payload
10/07/07 15:54:22 >> : -- transform #6 payload
10/07/07 15:54:22 >> : -- transform #7 payload
10/07/07 15:54:22 >> : -- transform #8 payload
10/07/07 15:54:22 >> : -- transform #9 payload
10/07/07 15:54:22 >> : -- transform #10 payload
10/07/07 15:54:22 >> : -- transform #11 payload
10/07/07 15:54:22 >> : -- transform #12 payload
10/07/07 15:54:22 >> : -- transform #13 payload
10/07/07 15:54:22 >> : -- transform #14 payload
10/07/07 15:54:22 >> : -- transform #15 payload
10/07/07 15:54:22 >> : -- transform #16 payload
10/07/07 15:54:22 >> : -- transform #17 payload
10/07/07 15:54:22 >> : -- transform #18 payload
10/07/07 15:54:22 >> : key exchange payload
10/07/07 15:54:22 >> : nonce payload
10/07/07 15:54:22 >> : identification payload
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local supports XAUTH
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local supports nat-t ( draft v00 )
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local supports nat-t ( draft v01 )
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local supports nat-t ( draft v02 )
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local supports nat-t ( draft v03 )
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local supports nat-t ( rfc )
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local supports DPDv1
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local is SHREW SOFT compatible
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local is NETSCREEN compatible
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local is SIDEWINDER compatible
10/07/07 15:54:22 >> : vendor id payload
10/07/07 15:54:22 ii : local is CISCO UNITY compatible
10/07/07 15:54:22 >= : cookies 400f26e66f29b2a0:0000000000000000
10/07/07 15:54:22 >= : message 00000000
10/07/07 15:54:22 -> : send IKE packet 192.168.1.102:500 ->
198.181.140.11:500 ( 1163 bytes )
10/07/07 15:54:22 DB : phase1 resend event scheduled ( ref count = 2 )
10/07/07 15:54:22 DB : phase1 ref decrement ( ref count = 1, obj count = 1 )
10/07/07 15:54:22 DB : tunnel ref increment ( ref count = 3, obj count = 1 )
10/07/07 15:54:27 -> : resend 1 phase1 packet(s) 192.168.1.102:500 ->
198.181.140.11:500
10/07/07 15:54:32 -> : resend 1 phase1 packet(s) 192.168.1.102:500 ->
198.181.140.11:500
10/07/07 15:54:37 -> : resend 1 phase1 packet(s) 192.168.1.102:500 ->
198.181.140.11:500
10/07/07 15:54:42 ii : resend limit exceeded for phase1 exchange
10/07/07 15:54:42 ii : phase1 removal before expire time
10/07/07 15:54:42 DB : phase1 deleted ( obj count = 0 )
10/07/07 15:54:42 DB : tunnel ref decrement ( ref count = 2, obj count = 1 )
10/07/07 15:54:42 DB : tunnel stats event canceled ( ref count = 1 )
10/07/07 15:54:42 DB : removing tunnel config references
10/07/07 15:54:42 DB : removing tunnel phase2 references
10/07/07 15:54:42 DB : removing tunnel phase1 references
10/07/07 15:54:42 DB : tunnel deleted ( obj count = 0 )
10/07/07 15:54:43 DB : peer ref decrement ( ref count = 1, obj count = 1 )
10/07/07 15:54:43 DB : removing all peer tunnel refrences
10/07/07 15:54:43 DB : peer deleted ( obj count = 0 )
10/07/07 15:54:43 ii : ipc client process thread exit ...

-----Original Message-----
From: vpn-help-bounces at lists.shrew.net
[mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of kevin shrew-vpn
Sent: July 7, 2010 1:47 PM
To: vpn-help at lists.shrew.net
Subject: Re: [vpn-help] "negotiation timout occurred" in Windows 7

On Wed, 7 Jul 2010 12:02:26 -0400
"Julien Brosseau" <julien.brosseau at cogeco.ca> wrote:

> 
> I am using version 2.1.5 on a Windows 7 64b machine
> I am connecting to a Cisco VPN 
>  
> All has been working well for months until yesterday when I started
> getting these messages when trying to connect. I don't recall
> changing any network settings
> 

Has something changed at the VPN Gateway?

Where is the negotiation timeout occuring?  Can you post an iked.log
from the Trace Utility (remember to run it as Administrator) for us?
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