[vpn-help] resolved problems with AT&T USB Air Card and Windows 7 64-bit

Matthew Grooms mgrooms at shrew.net
Fri Jul 16 11:48:08 CDT 2010


On 7/16/2010 7:50 AM, Kris Young wrote:
> I've been struggling for a while with connecting to the VPN with an AT&T
> USB Air card under Windows 7 64-bit. For the past few Shrew Soft betas,
> it would show me the banner indicating an established VPN connection,
> but there wouldn't be any connectivity (i.e. no pings, etc.). I believe
> I have found a fix:
>
> 1. Uninstall the AT&T Connection Manager
>
> 2. Download the Sierra Wireless watcher for your device at:
> http://www.sierrawireless.com/Support/Downloads.aspx (Sierra Wireless
> makes the AT&T Air Card hardware)
>
> 3. After installing the watcher, download and install the patch at:
> http://www.sierrawireless.com/resources/support/drivers/build2514_driverinstaller.exe
>
> Load this software and patches, open up the Sierra Wireless Aircard
> Watcher, connect to AT&T, then run ShrewSoft VPN as you would normally.
>
> It seems there is and NDIS driver problem between windows 7 (64 bit) and
> the AT&T aircard that affects VPN connectivity. You could just try
> updating the drivers (and still use the AT&T Connection Manager) and see
> if this works also.
>

Hi Kris,

This is great information. Thanks for sharing!

-Matthew



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