[vpn-help] resolved problems with AT&T USB Air Card and Windows 7 64-bit

Kris Young Kris.Young at cypress.com
Fri Jul 16 07:50:50 CDT 2010


I've been struggling for a while with connecting to the VPN with an AT&T
USB Air card under Windows 7 64-bit. For the past few Shrew Soft betas,
it would show me the banner indicating an established VPN connection,
but there wouldn't be any connectivity (i.e. no pings, etc.). I believe
I have found a fix:

 

1. Uninstall the AT&T Connection Manager

 

2. Download the Sierra Wireless watcher for your device at:
http://www.sierrawireless.com/Support/Downloads.aspx
<http://www.sierrawireless.com/Support/Downloads.aspx>  (Sierra Wireless
makes the AT&T Air Card hardware)

 

3. After installing the watcher, download and install the patch at:
http://www.sierrawireless.com/resources/support/drivers/build2514_driver
installer.exe
<http://www.sierrawireless.com/resources/support/drivers/build2514_drive
rinstaller.exe> 

 

Load this software and patches, open up the Sierra Wireless Aircard
Watcher, connect to AT&T, then run ShrewSoft VPN as you would normally.

 

It seems there is and NDIS driver problem between windows 7 (64 bit) and
the AT&T aircard that affects VPN connectivity.  You could just try
updating the drivers (and still use the AT&T Connection Manager) and see
if this works also.

 

Regards,

Kris

 


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