[vpn-help] Shrew Soft Virtual Adapter Disabled

[Matthew Grooms]

On 3/14/2010 9:12 PM, Ben English wrote:
> Hi Matthew,
>
> Thanks for that. It looks like the adapter isn't automatically enabling then. When I try the client it fails on "Bringing up tunnel..." then fails with "negotiation timout occurred". If I manually enable the virtual adapter, the VPN connects ok.
>
> I have tried the follow troubleshooting steps, with no joy.
>
> 1. Restart PC
> 2. reinstall VPN client
> 3. Install different VPN client version
>

Ben,

Please send me some log output in a private email.

http://www.shrew.net/support/wiki/BugReportVpnWindows

Thanks,

-Matthew