[vpn-help] Windows 7 32bit - tunnel negotiation timeout

aaron at heyaa.org aaron at heyaa.org
Fri Nov 12 01:19:20 CST 2010


I have a 32-bit Windows Ultimate machine, Dell Vostro and I cannot get a
tunnel established with Shrew VPN against a Juniper SSG5 firewall. The
same profile on a different machine running Vista works fine with Shrew
2.6, even on the same network. There are 3 machines that have this issue,
but I only have access to this one at the moment.

When I try to connect, it times out saying "negotiation timout occurred".
It looks like there might be an issue with the Shrew VPN adapter, because
it is disabled but when I try to enable it, it disappears from Device
Manager and doesn't come back until I re-install.

I ran debug on the firewall, and when this host attempts to connect the
firewall never gets any packets. On the other two machines I was able to
connect using a cell modem, but once the users took it home it did not
work.

I have tried Shrew 2.5, 2.6, 2.7 and the latest stable beta 2.1.7-rc1 -
all have the same problem.

Thanks!
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