[vpn-help] Windows 7 32bit - tunnel negotiation timeout

aaron at heyaa.org aaron at heyaa.org
Fri Nov 12 11:49:36 CST 2010


It appears I solved the problem. I was not running as administrator when
connecting via VPN, and may not have installed the program that way as
well.

Did a fresh install of 2.1.7 running as administrator, and then ran Access
Manager as administrator and that worked.

> I have a 32-bit Windows Ultimate machine, Dell Vostro and I cannot get a
> tunnel established with Shrew VPN against a Juniper SSG5 firewall. The
> same profile on a different machine running Vista works fine with Shrew
> 2.6, even on the same network. There are 3 machines that have this issue,
> but I only have access to this one at the moment.
>
> When I try to connect, it times out saying "negotiation timout occurred".
> It looks like there might be an issue with the Shrew VPN adapter, because
> it is disabled but when I try to enable it, it disappears from Device
> Manager and doesn't come back until I re-install.
>
> I ran debug on the firewall, and when this host attempts to connect the
> firewall never gets any packets. On the other two machines I was able to
> connect using a cell modem, but once the users took it home it did not
> work.
>
> I have tried Shrew 2.5, 2.6, 2.7 and the latest stable beta 2.1.7-rc1 -
> all have the same problem.
>
> Thanks!





More information about the vpn-help mailing list