[vpn-help] Connection OK, but no acces even ping to remote network

Matthew Grooms mgrooms at shrew.net
Thu Sep 16 18:49:04 CDT 2010


On 9/16/2010 7:57 AM, Keys2It Laurent Richelle wrote:
> Hi Matthew and everyone,
>
> We have problems with a specific computer of our organisation.
> The connexion occurs without any problem, is reported in the status
> windows as OK and is also seen as active into our routeur (linksys RV042).
>
> While pinging the vpn routeur (172.20.0.10) or any resource of remote
> network , no answers.
> No firewall active on the client side.
>
> We have try version 2.1.5 and 2.1.6.
> Computer is a Apple Macbook running a Windows XP "parrallel".
>
> On the other hand, I started the "Trace Utility".
> Based on reading in the archive, I take a look into the "Security
> Association" tab. Into this tab no line ! (On other computer running
> same VPN config, I found 2 lines).
>
> Any idea ?
>

I haven't tried using the VPN Client in a Parallels for Mac OSX guest 
VM. Do you have a VPN services running on the host? If so, there is 
probably a racoon process running that may be swallowing NAT-T UDP 
packets on port 4500. You may need to shut this down. I'm not sure how 
sophisticated the Mac OSX IPsec implementation is. After porting the 
Shrew Soft client to OSX not too long ago, it seems like it could have 
some issues with NAT-T. The problem being that you don't set NAT-T 
options on individual socket descriptors, its a system wide setting.

How bout some log output?

http://www.shrew.net/support/wiki/BugReportVpnWindows

-Matthew



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