[vpn-help] Can't open Manage

[Alfredo S.]

Hi all;
Perhaps it may be a nonsense but the the same happened to me a couple of months ago.

The problem was in a laptop with 'normally' a second monitor attached to it.  If we disconnect the second monitor, the VPN Access Manager will stay in the expanded desktop even if it is disabled in Windows configuration. So, like you, it was imposible to access it. (Even reinstalling it)

The solution was to attach a monitor and then drag Access Manager to the main monitor.

I repeat, it may be a nonsense but it happened to me. 


Bye!

-----Mensaje original-----
De: vpn-help-bounces at lists.shrew.net [mailto:vpn-help-bounces at lists.shrew.net] En nombre de Matthew Grooms
Enviado el: lunes, 10 de enero de 2011 8:37
Para: Carsten Giesen
CC: vpn-help at lists.shrew.net
Asunto: Re: [vpn-help] Can't open Manage

On 1/7/2011 3:13 PM, Carsten Giesen wrote:
> Hello,
>
> I start working with the „Access Manager“
>
> But when I start the tool it only go to the systray.
> When I open Manage, nothing happens.
>
> How can I setup a new connection?
>

Not sure what's going on here. You can try deleting the following registry key to see if it helps ...

HKEY_CURRENT_USER\Software\ShrewSoft\vpn\user

... it just contains user preference information.

-Matthew
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