[vpn-help] Trace Utility Question

Kevin VPN kvpn at live.com
Wed Oct 19 22:43:37 CDT 2011


> -----Original Message-----
> From: vpn-help-bounces at lists.shrew.net
> [mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of Kevin VPN
> Sent: Tuesday, October 11, 2011 8:29 PM
> To: vpn-help at lists.shrew.net
> Subject: Re: [vpn-help] Trace Utility Question
>
> On 10/10/2011 09:01 AM, Stephen West-Fisher wrote:
>> I have one laptop that the ShrewSoft client has stopped working on. All
>> other machine are fine, and this one worked when it was first installed.
>>
>> I'm not seeing any activity at the firewall when I try to connect, and I
>> don't see anything on the trace utility as well. Could someone point me to
>> specific documentation or give me a blow by blow description of how to use
>> the trace utility?
>>
>
> Hi Stephen,
>
> For the first problem, it may be due to a known conflict between Shrew
> client 2.1.7 on Windows 7 and the Microsoft Virtual WiFi Miniport
> adapter (http://www.shrew.net/support/wiki/FrequentlyAskedQuestions).
> You can solve this problem either by disabling the Virtual WiFi Miniport
> adapter or by upgrading to one of the Shrew client 2.2.0 betas.
>
On 10/13/2011 08:28 AM, Stephen West-Fisher wrote:
 > Thanks, I'll give the trace stuff a try on mine, the administrator
 > may be the problem there.
 >
 > I don't believe the root cause of the problem would be Windows 7, I
 > believe all the other machines (at least one the exact same
 > hardware/software) are not having the problem, and this machine
 > initially didn't have the problem.
 > Users are unable to add software to the machines, so I don't believe
 > that could be it either. On the other hand, if a user is going to
 > have a computer problem, it is this user :-)
 >

Hi Stephen,

Actually, if the problem is the conflict between Shrew and the WiFi 
miniport adaptor, one of the symptoms is that the connection DOES work 
when Shrew is first installed.  It breaks after a reboot.



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