[vpn-help] duplicate xauth request, authentication failed

[Prabhu, Prakash (GE Healthcare, consultant)]

Problem:

I'm using version 2.2 Shrewsoft VPN client.

Windows 7 OS.

I'm importing cisco vpn client .pcf files and trying to connect using
Shrewsoft VPN client.

It works fine for most of my customers.

 

But there is one main customer which I am not able to connect.  I am
able to connect to the customer VPN using Cisco 5.0.07.0290

 

~~

The error is user authentication error.

 

In the logs, I see the error in RED: duplicate xauth request,
authentication failed

 

~~

Please find the iked.log attached.

 

 

Thanks

Prakash

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