[vpn-help] negotiantion timeout occured on Win7 64Bit (August 2012)

[Kevin VPN]

On 08/03/2012 10:11 AM, Bestellungen wrote:
> Hi all,
>
> have the same connecting problem as it was posted earlier in this
> mailing list:
>
> Win7 64Bit SP1 client (German) with Shrew VPN Client 2.1.7 (and 2.2.0
> beta, separetly tested).
>
> Trying to connect brings me to the "negotiation timeout accoured" message.
>
> Checked the adapter settings (Filter) with all tried media (Mobile
> Phone, WiFi, Ethernet/cable)
>
> Using WinXP / SP3 (german) everything is working as exprected with every
> media (mobile, WiFi...)
>
> Using a LANCON 1722 VPN Gateway with the lates Firmware (LC.OS)
>
> Attached you'll find an IKE trace log.
>
> Any help would be highly appreciated!
>

Hi David,

The "resend 1 phase1 packet(s) [0/2] 172.20.10.5:500 -> xx.xx.xx.xx:500" 
messages in the trace log suggest that either the packets are not 
getting to the gateway or the gateway is ignoring the connection request.

I would first check the VPN gateway logs to see if it even sees the 
traffic from the Win7 machine.

Do you have any other VPN software installed on the Win7 machine?  Is it 
part of an Active Directory Domain?