[vpn-help] Shrewsoft VPN client and Windows 8 problem

[Matthew Grooms]

Hi John,

Thanks for reporting the issue. You will have to forgive me, I'm very 
unfamiliar with the nuances of the new Windows 8 interface. There isn't 
a 'Manage' menu item in the Access Manager GUI, so I assume you are 
referring to a 'Manage' menu item in the Windows 8 interface. When I 
click the 'VPN Access Manager' icon in the start menu, Windows 8 then 
switches to the Desktop interface and the interface is accessible and 
usable. So I'm not exactly sure how to reproduce the issue. Can you 
please provide some step by step instructions to help me investigate 
this problem report?

Thanks,

-Matthew

On 12/16/2012 6:16 AM, LMNTL wrote:
> Hello,
>
> I installed Shrewsoft VPN client 2.2.0 RC1 under Windows 8. The
> installation was successful and also the VPN client icon shows up in the
> system tray. It is possible to connect to an existing VPN profile, but
> when I try to open the "Access Manager" or the menu item "Manage", no
> window comes up. So I can't add, modify or delete VPN profiles. When I
> chose the menu item "Manage", nothing happens.
> I tried both to install the VPN client: with and without Administrator
> privileges under Windows 8. I've got the same problem using version
> 2.1.7 (last stable).
>
> Can anyone help me with this problem?
>
> Thank you!
>
> Regards
> John
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