[vpn-help] negotiation timeout occured - Windows 7 64-bit

[Kevin VPN]

On 03/13/2012 12:34 PM, Roper, Andrew wrote:
> Dorian,
>
> You need to confirm if the client is actually sending out packets
> and/or if packets are coming back to the client. In most cases, there
> is something blocking the packet flow and this is the cause of the
> timeout.
>
> Regards, Andrew
>
> -----Original Message----- From: vpn-help-bounces at lists.shrew.net
> [mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of
> Dorian.Paradis Sent: Tuesday, March 13, 2012 1:04 PM To:
> vpn-help at lists.shrew.net Subject: [vpn-help] negotiation timeout
> occured - Windows 7 64-bit
>
> Hi
>
> Can you please help me. I have read the similar problem on list, but
> i dont have "Microsoft Wi-Fi adapter" and there wasn't solution.
>
> Problem: When i trying to connect using Shrew (tried version 2.1.7
> Stable and 2.2.0-beta-2) I receive message bringing up tunnel...
> negotiation timout occured tunnel disabled detached from key daemon
> - VPN Client Version =  2.1.7 Windows OS Version = Windows 7 64-bit
>
> On other side there is Cisco ASA 5505. I imported pcf profile. On my
> other computer with Windows XP Pro sp2 all works correctly. On
> computer with Windows 7 64-bit - NOT working. - I have disabled
> Firewall, changed timeout to 28800 Secs , but still negotiation time
> occured. I deinstalled Cisco VPN client also. I tried to debug, but
> dont see results, maybe because I didn't pass phase 1.
>

Hi Dorian,

In order to get output in the Trace Utility, you need to do the following:

1. Run the Trace Utility as an administrator.  Right-click on Trace
Utility and run it as Administrator.

2. Increase the log output level.  You do this by clicking File ->
Options and then selecting an option for "Log output level".  I suggest
"informational".

3. Restart the IKE Service.  On the IKE Service tab, click the Restart
button.


Retry the VPN connection and if it doesn't work, send us the output from 
iked.log.