[vpn-help] VPN client causing "next token code" mode on RSA appliance

Jim Harle vpn at technicolor.com
Mon Jul 29 13:40:43 CDT 2013


Colin,

Are you saying that Cisco Client 5.0.07.0440 is no longer supported by Cisco, or/on Windows 8?  I've used it successfully on Windows 8 x64 which is why I ask (although I still prefer Shrew).  Has Cisco abandoned this client in favor of their AnyConnect?

Secondly, is the professional edition of Shrew required for the RSA token support (assuming the Shrew client supports it) ?  I don't see where that is called out in the professional edition vs. the standard one.

I haven't had to deal with tokens for my VPN needs, so can't give you any useful info.

-Jim

From: vpn-help-bounces at lists.shrew.net [mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of Colin Bowern
Sent: Friday, July 26, 2013 7:06 PM
To: vpn-help at lists.shrew.net
Subject: [vpn-help] VPN client causing "next token code" mode on RSA appliance

The company I am connecting to is using the Cisco VPN Client 5.0.07.0440 which is no longer supported and recently stopped working on my Windows 8 installation. I am working on the trial of Shrew Soft VPN Client 2.2.2 to find a workaround to get IPSec VPN on Windows 8.

Since using the Shrew Soft client I have experienced several times where I am unable to connect with the client returning a user authorization failed message.  Working with the VPN admins we have determined that the client is triggering my user profile to go into "Next Token Code" mode with the RSA appliance.  The workaround is to use the Cisco client to connect and satisfy the next token code request, then disconnect and connect once the token code cycles.  It seems that the Shrew Soft client does not recognize the next token code request.

Here are the details of the VPN:
Cisco ASA 5510
RSA SecurID Appliance 3.0 (running latest code)

My token is an RSA SecurID SID800

Not sure if this is a bug or not but with five days left in the trial I'd like to get a sense of where this stands before I make a decision to commit to purchasing the Shrew Soft client.

Thanks,
Colin
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