[vpn-help] Windows 8, client 2.2.2 connecting but not pinging

[Kevin VPN]

On 11/24/2013 11:23 AM, Timo Koppanen wrote:
> Hi.
>
> I have brand new computer with windows 8 64bit, where I installed 2.2.2
> client. It connects fine to the vpn, but when i try to ping or connect my
> companys network drive, it says destination host unreachable.
>
> I'm really confused here why it's not working.
>
> My worklaptop works fine (windows 8 too but 32bit) in my own LAN and I can
> connect to network drives just fine. I could almost swear on my life I have
> nothing different on my home computer and worklaptop.[image: Tekstiin
> lisättävä kuva 3]
> [image: Tekstiin lisättävä kuva 2]
>
> Also I have the shrew soft adapter in the device manager and working fine.
> When I try to map network drive, it gives error 0x8007035, network path not
> found.
>
> In traceutility there is no packets moving at all, and so I though it is
> because my firewall interrupts it (Zonealarm), but no. All networks have
> been enabled in there, and also tried to turn all the firewalls and
> antivirus programs down. My previous computer (win7) worked just fine with
> the same setup.
>
> Also tried version 2.1.17 but same problem.
>
> I can't figure out what difference there is to my laptop except its 32bit,
> and tabletop is 64bit.
>

Hi Timo,

Could you produce a bug report output for us?  It might give us more 
information.  Please produce one from your working Win8-32bit machine 
and one from your Win8-64bit.

Instructions:
https://www.shrew.net/support/VPN_Bug_Report_Windows