[vpn-help] Connect/Disconnect Issue?

[Kevin VPN]

On 10/16/2013 03:48 PM, Johann Y. Cho wrote:
> Hello.
>
> I seem to be having an issue with Shrew Soft VPN Version 2.2.2-release.
> We are using several Microsoft Surface Pros running Windows 8. One of
> the Surface Pro's recently developed an issue where it would connect and
> then disconnect and then reconnect over and over again. The only way to
> resolve this was by Uninstalling/Rebooting/Reinstalling VPN client. It
> worked fine for a day or so and back to the same issue. Other Surfaces
> have no issue. Any thoughts or is anyone else experiencing this?
>

Hi Johann,

If you provided a debug trace from the Surface having the problem, it 
might tell us why it is disconnecting:
https://www.shrew.net/support/VPN_Bug_Report_Windows