[vpn-help] Change in ISP prevents connection

Alexis La Goutte alexis.lagoutte at gmail.com
Tue Mar 3 07:02:55 CST 2015


Hi Marc,

it is good with the fix ?

Regards,

On Fri, Feb 27, 2015 at 8:03 PM, Jim Harle <vpn at technicolor.com> wrote:

> Does the Netgear C3000 gateway device have the VPN pass-through fix
> installed?
> http://kb.netgear.com/app/answers/detail/a_id/26099
>
>
> -----Original Message-----
> From: vpn-help [mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of
> Marc Cohen
> Sent: Thursday, February 26, 2015 4:23 PM
> To: vpn-help at lists.shrew.net
> Subject: [vpn-help] Change in ISP prevents connection
>
> I had a working setup for months. This morning everything was working
> fine. This afternoon I switched ISPs and can no longer access the remote
> system. The Shrew VPN shows the Tunnel as enabled, but I cannot access
> anything on the remote end.
>
> As I said the only change is the ISP, Comcast, and the Modem/Router which
> is now a Netgear C3000. I configured the C3000 to use the same network
> addressing, so I still have 3 different networks.
>
> Local LAN=192.168.0.x
> VPN Host=192.168.2.10
> Remote SERVER=192.168.1.2
> Remote Network Resource = 192.168.1.0/255.255.255.0
>
> My best guess is that it's a port issue, either not configured correctly
> on the C3000 or Comcast is blocking a port that my old ISP allowed. But the
> 2 ports I'm aware of the Shrew VPN using (500 & 4500) are not blocked
> according to Comcast and I specifically enabled them in the C3000.
>
> Other Info:
> Win7 Pro, Shrew 2.2.2
> Remote Router: Cisco RVS4000
>
> Any suggestions? Thanks!
> Marc
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