[vpn-help] Change in ISP prevents connection

[Marc Cohen]

Jim and Alexis,

I finally got to install the VPN pass-through fix on the Netgear C3000. 
Once the router finished restarting the VPN worked (and is working) 
perfectly! Thanks very much for your help.

-Marc



Marc E Cohen | North Country Computer Services | 603-675-6433
-----

-------- Original Message --------
Subject: vpn-help Digest, Vol 102, Issue 1
From: vpn-help-request at lists.shrew.net
To: vpn-help at lists.shrew.net
Date: 3/3/2015 1:00 pm

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>     1. Re: Change in ISP prevents connection (Alexis La Goutte)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 3 Mar 2015 14:02:55 +0100
> From: Alexis La Goutte <alexis.lagoutte at gmail.com>
> To: Jim Harle <vpn at technicolor.com>
> Cc: "office at nccs.biz" <office at nccs.biz>, "vpn-help at lists.shrew.net"
> 	<vpn-help at lists.shrew.net>
> Subject: Re: [vpn-help] Change in ISP prevents connection
> Message-ID:
> 	<CAHzrgZmK9+ea9PXQ6+KsxHaXEYcxjpduz8p6SLS71dY+pT94Sw at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi Marc,
>
> it is good with the fix ?
>
> Regards,
>
> On Fri, Feb 27, 2015 at 8:03 PM, Jim Harle <vpn at technicolor.com> wrote:
>
>> Does the Netgear C3000 gateway device have the VPN pass-through fix
>> installed?
>> http://kb.netgear.com/app/answers/detail/a_id/26099
>>
>>
>> -----Original Message-----
>> From: vpn-help [mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of
>> Marc Cohen
>> Sent: Thursday, February 26, 2015 4:23 PM
>> To: vpn-help at lists.shrew.net
>> Subject: [vpn-help] Change in ISP prevents connection
>>
>> I had a working setup for months. This morning everything was working
>> fine. This afternoon I switched ISPs and can no longer access the remote
>> system. The Shrew VPN shows the Tunnel as enabled, but I cannot access
>> anything on the remote end.
>>
>> As I said the only change is the ISP, Comcast, and the Modem/Router which
>> is now a Netgear C3000. I configured the C3000 to use the same network
>> addressing, so I still have 3 different networks.
>>
>> Local LAN=192.168.0.x
>> VPN Host=192.168.2.10
>> Remote SERVER=192.168.1.2
>> Remote Network Resource = 192.168.1.0/255.255.255.0
>>
>> My best guess is that it's a port issue, either not configured correctly
>> on the C3000 or Comcast is blocking a port that my old ISP allowed. But the
>> 2 ports I'm aware of the Shrew VPN using (500 & 4500) are not blocked
>> according to Comcast and I specifically enabled them in the C3000.
>>
>> Other Info:
>> Win7 Pro, Shrew 2.2.2
>> Remote Router: Cisco RVS4000
>>
>> Any suggestions? Thanks!
>> Marc
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