[vpn-help] Error installing VPN 2.2.2 on Windows 7 Professional Error 0x8007005(Solved)

[Alberto Ernestini]

Hi!
small correction about how i've solved on my pc and Kaspersky AV.
I've added netcfg.exe to the "trusted applications" and not to the 
exclusions.
It looks that the antivirus engine and its application control could 
block and stop the ShrewSoft netcfg.exe.
On pc with Microsoft Security Essentials that is a "simple" antivirus 
you will probably able to install the Shrew VPN Client with no problems.
Wish this could really help :-)

Ciao.
Alberto.

|Hi!
|it looks like i've solved.
|Doing some more tests i've added to the exclusions of Kaspersky AV the 
file netcfg.exe and then reinstalling the client the installer was 
|finally able to remove all the drivers and reinstall all them fully!
|After rebooting i was able to estabilish a vpn session.
|So i think that netcfg.exe has to be excluded from ANY antivirus if you 
get the error during the installation.
|Hope this helps!
|Ciao.
|Alberto.

Il 21/03/2015 10:10, arjohnsn at tiscali.co.uk ha scritto:
> Hi All
>
> I have installed 2.2.2 successfully on a Windows 7 Home Premium
> PC
>
> I get Error 0x8007005 when I try to install the same version on a
> Windows 8 system.
>
> The only significant difference I can see is that
> the W7 system has Avast Pro antivirus whereas the W8 system has
> Kaspersky.
>
> Anyone got any ideas?
>
> Regards
>
> Alan Johnson
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