[vpn-help] Windows 7 Connection Drops Frequently

Alexis La Goutte alexis.lagoutte at gmail.com
Wed Sep 23 01:53:22 CDT 2015


Hi Bil,

Do you have check the log ? (and enable debug...)

Regards,

On Wed, Sep 2, 2015 at 9:22 PM, Bil Click <bclick at courtlogic.com> wrote:

> I have 2 Dell computers with Windows 7 Pro 64 bit in my home office. The
> laptop seldom disconnects, but the desktop machine loses the VPN connection
> many times per day.
>
>
>
> I keep a PING job running continuously in a Command Prompt so I can see
> when it drops, as the VPN Connect window still shows “tunnel enabled”.  If
> I click Disconnect, enter password and click connect again, it will
> reconnect – but only about 3 or 4 more times per day. The VPN Connect
> window still shows “tunnel enabled” but PING times out and there really is
> no connection.  Then I have to reboot to connect again.
>
>
>
> I have U-Verse Pace Plc 3801HGV modem. The desktop is wired and the laptop
> connects wireless.
>
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