[vpn-help] Using VPN Trace utility

[Bruijne, Mark de]

Mike,

Do you run the Trace Utility as administrator? If you don't, no data will be logged ... in my case then.

Start -> All Programs -> ShrewSoft VPN client -> right click "Trace Utility" -> Run as administrator

Regards,
Mark

-----Original Message-----
From: vpn-help-bounces at lists.shrew.net [mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of Lukasz Sokol
Sent: donderdag 11 februari 2010 18:07
To: Mike Parsons
Cc: vpn-help at lists.shrew.net
Subject: Re: [vpn-help] Using VPN Trace utility

Hi Mike,
have you clicked on the 'play' button on the appropriate tabs - it seems to be 
controlling the Shrew IKE and other daemons ? (I may be wrong tho)
Especially, if you have changed the log level from none to another (in Options)

Also the trace log should be pressed-in. 
So to re-cap, when I start Shrew Trace, I look to click on
Open Log, Trace Log and make sure the > button is on too.

Lukasz



On 11/02/2010 16:34, Mike Parsons wrote:
> Just tried it again--
> 
> Still no data being logged.
> 
> Is there a setting hidden somewhere in the client for file direction?
> 
> Thanks.
> 
> Mike Parsons -- CISSP, IAM, IEM
> Chief Technical Officer
> mike.parsons at mynetwiz.com
> cell:    336-403-9710 
> office:  336-306-5573 
> 
> Information security architecture and consulting 
> Risk assessment
> Compliance readiness assessment
> Design and implementation services 
> JNCIA -- Firewalls, SSL/VPN, IDP 
> JNSS -- UAC, Security, Routers, DX 
> Ironport, Bluecoat and Tipping Point certified 
> Graduate Certificate in Information Security and Privacy 
> Security+
> MCP 
> www.mynetwiz.com
> ******************************************************* 
> Managing information risk through the application of sound technology 
> If you know me, you can trust me.
> 
> Galatians 2:20 
> 
> 
> -----Original Message-----
> From: Mike Parsons [mailto:mike.parsons at mynetwiz.com] 
> Sent: Thursday, February 11, 2010 11:29 AM
> To: 'Lukasz Sokol'; 'vpn-help at lists.shrew.net'
> Subject: RE: [vpn-help] Using VPN Trace utility
> 
> Thanks, Lukasz--
> 
> You're referring to the open log button I assume and not the trace log?
> What is the trace log ubutton used for?
> 
> Why aren't log files showing up in the shrew soft directory under the debug
> folder?
> 
> Thanks in advance.
> 
> Mike Parsons -- CISSP, IAM, IEM
> Chief Technical Officer
> mike.parsons at mynetwiz.com
> cell:    336-403-9710 
> office:  336-306-5573 
> 
> Information security architecture and consulting 
> Risk assessment
> Compliance readiness assessment
> Design and implementation services 
> JNCIA -- Firewalls, SSL/VPN, IDP 
> JNSS -- UAC, Security, Routers, DX 
> Ironport, Bluecoat and Tipping Point certified 
> Graduate Certificate in Information Security and Privacy 
> Security+
> MCP 
> www.mynetwiz.com
> ******************************************************* 
> Managing information risk through the application of sound technology 
> If you know me, you can trust me.
> 
> Galatians 2:20 
> 
> -----Original Message-----
> From: Lukasz Sokol [mailto:el.es.cr at googlemail.com] 
> Sent: Thursday, February 11, 2010 11:22 AM
> To: Mike Parsons
> Subject: Re: [vpn-help] Using VPN Trace utility
> 
> Hello Mike,
> 
> On 11/02/2010 15:57, Mike Parsons wrote:
>> Hello-
>>
>>  
>>
>> I am trying to debug a vpn client connect issue using Shrew Soft 2.1.5 on
>> windows 7 and connecting to a Juniper SSG
>>
>>  
>>
>> I started the VPN trace application and then attempted top connect to the
>> SSG.  No output showed up in any of the VPN trace application tabs nor did
>> anything show up in the log files of the client.
>>
>>  
>>
>> Any thoughts?
>>
> 
> When you start Shrew Trace Utility, you need to go to File -> Options,
>  there select Log Output Level (I select Informational), click OK,
> then in the main window click on Open Log button in each tab.
> (ver 2.1.5 had it so)
> 
> Lukasz
> 
> 

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