[vpn-help] WIN7 & NET USE problem / TRACE utility won't start&stop

[Matthew Grooms]

On 12/29/2009 2:30 PM, John Wilson wrote:
>
> I'm new at this, having just discovered your Shrew VPN client.  I'm having
> trouble getting client to work with WIN7.
>
> I can connect and ping, but having problems with NET USE.  I am attempting
> to NET USE r: \\192.168.xxx.xxx\sys to a SNAP NAS server.  The drive does
> map, but I do not have access to it (access denied when I try to create a
> file).  I am doing the same thing with Netgear VPN client under WINXP and
> everything works fine.  Shrew client under WINXP has same problem.  The
> SNAP server does have a browser-based interface and I can access that with
> a browser over the VPN link with no problems.  Any ideas?
>
> I am also having problems starting/stopping the trace utility.  The
> buttons do nothing.  I am logged in as administrator.  Again, any ideas?
>

Hi John,

When you can ping a host but you can't do things like RDP, CIFS, FTP, 
SSH, etc ... its almost always related to an MTU issue. Someone recently 
reported that the MTU setting for the Virtual adapter in the site 
configuration didn't seem to be applied properly. I haven't had a chance 
to look into this yet but I have it on my rather long todo list. If you 
search the mail archives, I believe the user shared his solution.

Hope this helps,

-Matthew