[vpn-help] XP64 Virtual Adapter will not install

[Matthew Grooms]

On 1/10/2010 12:03 PM, Jeff Haferman wrote:
>
>
> 2.1-5 was the first that I installed; however I previoulsy had Cisco Anyconnect (I believe version 2.2) and they upgraded to 2.4 recently, which does not install either - interestingly the problem occurred when they try to install their virtual adapter.
>
> It appears both Shrewsoft and Cisco VPN clients have been removed, but there could be remnants lying around.
>

Hi Jeff,

You can try to install an instance of the Shrew Soft Virtual Network 
adapter manually using the add/remove hardware wizard. When it asks for 
the driver, you can point it to the [install path]/drivers directory and 
then select the virtualnet.inf file. If this works, our installer 
application is likely the cause of your issue. Rebooting the machine may 
even provide a working vpn client. I'm not sure. Also, check for any 
unknown network adapter devices and remove them using the device manager 
before attempting the manual installation.

For reference, I just did some quick tests on a fresh install using the 
Windows XP 64bit edition and it worked without any problem. I know that 
doesn't help your situation much, but it does suggest a problem related 
to something unique to your system.

-Matthew