[vpn-help] what does INVALID-ID-INFORMATION in log mean?

Matthew Grooms mgrooms at shrew.net
Wed Jul 28 20:48:53 CDT 2010


On 7/28/2010 2:58 PM, Brian Preston wrote:
> I'm setting up your VPN Client for the first time, with settings sent to
> me by co-worker. I get a 'negotiation timout occurred' in the connection
> log. I searched here for info on that and enabled the trace log and
> found the 'received peer INVALID-ID-INFORMATION notification' message,
> which I figured was the root cause. What does that mean?
>

You are receiving an INVALID-ID-INFORMATION notification from the VPN 
gateway. That means you provided the wrong local ID type or value in 
your site configuration. Please have a look at your authentication tab 
and check your values.

-Matthew



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