[vpn-help] Shrew Soft Virtual Adapter Disabled

Ben English BEnglish at broadreachservices.com
Wed Mar 10 22:14:31 CST 2010


We're having a problem with the Shrew Soft Virtual Adapter. On every laptop (all the same make and model) the adapter is disabled. If you enable the adapter the client works ok, but after a reboot the adapter is disabled again...?

I haven't attached any logs as the client works fine when the adapter is not disabled. I can't see any errors in the event log relating to this...

VPN Client Version:          2.1.5 & 2.1.6
Windows OS Version:      Windows 7 X64 Enterprise
Laptop Make/model:       Dell Studio XPS 1645


Ben English
Senior Converged Technology Engineer
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Broadreach Services
Level 5 50 Clarence Street
Sydney NSW 2000 Australia
Telephone +61 2 8270 1010
Fax +61 2 9262 4366
Mobile +61 4 0746 5879
Web www.broadreachservices.com<http://www.broadreachservices.com/>
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