[vpn-help] Shrew Soft Virtual Adapter Disabled

[Ben English]

Hi,

We're having a problem with the Shrew Soft Virtual Adapter. On every laptop (all the same make and model) the adapter is disabled. If you enable the adapter the client works ok, but after a reboot the adapter is disabled again...?

I haven't attached any logs as the client works fine when the adapter is not disabled. I can't see any errors in the event log relating to this...

VPN Client Version:          2.1.5 & 2.1.6
Windows OS Version:      Windows 7 X64 Enterprise
Laptop Make/model:       Dell Studio XPS 1645

Regards,

Ben English
Senior Converged Technology Engineer
[cid:image001.gif at 01C73655.8A801B80]
Broadreach Services
Level 5 50 Clarence Street
Sydney NSW 2000 Australia
Telephone +61 2 8270 1010
Fax +61 2 9262 4366
Mobile +61 4 0746 5879
Web www.broadreachservices.com<http://www.broadreachservices.com/>
[cid:image001.jpg at 01C9F33E.8704CB10]

Broadreach is a carbon neutral company


________________________________

WARNING:
This email and any attachments may be private and confidential. If received in error, please delete and inform us by return email. Emails and attachments may be interfered with, may contain viruses or defects, and may not be successfully replicated on other systems. Broadreach does not guarantee that what you receive is what we sent. All email content and attachments should be checked for defects and viruses before opening, forwarding, or use. Broadreach's liability is limited to resupplying any affected text or attachments. This email and its attachments are not official communications of Broadreach's views, communications, or commitments unless the content is produced in hard copy and signed by a director of Broadreach Services Pty Ltd. Broadreach Services Pty Ltd ABN 75 098 585 294 / ACN 098 585 294.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.shrew.net/pipermail/vpn-help/attachments/20100311/99d41e6e/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 2507 bytes
Desc: image001.jpg
URL: <https://lists.shrew.net/pipermail/vpn-help/attachments/20100311/99d41e6e/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 6417 bytes
Desc: image002.jpg
URL: <https://lists.shrew.net/pipermail/vpn-help/attachments/20100311/99d41e6e/attachment-0003.jpg>