[vpn-help] Shrew Soft Virtual Adapter Disabled

[Matthew Grooms]

On 3/10/2010 10:14 PM, Ben English wrote:
> Hi,
>
> We’re having a problem with the Shrew Soft Virtual Adapter. On every
> laptop (all the same make and model) the adapter is disabled. If you
> enable the adapter the client works ok, but after a reboot the adapter
> is disabled again...?
>
> I haven’t attached any logs as the client works fine when the adapter is
> not disabled. I can’t see any errors in the event log relating to this...
>
> VPN Client Version: 2.1.5 & 2.1.6
>
> Windows OS Version: Windows 7 X64 Enterprise
>
> Laptop Make/model: Dell Studio XPS 1645
>
> Regards,
>

Ben,

Virtual adapters are intended to remain disabled until a connection is 
established. This should happen automatically. Try rebooting and then 
connect. If the adapter isn't enabling itself automatically, please let 
me know.

-Matthew