[vpn-help] VPN negotiation time out

Matthew Grooms mgrooms at shrew.net
Mon Nov 15 22:45:59 CST 2010


On 11/7/2010 5:59 PM, Kern, Christoph wrote:
> Hy,
>
> I have a problem connecting to the VPN of my university with the Shrew
> Soft Software – the queer thing is that with the same SW-Version of
> Shrew (2.1.7) I am able with one PC (WinXP) and not with the other one
> (Win7-64) – he gets a negotiation time out.
>
> Both have the same Security SW (Security SW F-Secure IS 2010).
>

Do you mention the F-Secure software specifically for a reason? Do you 
think it is interfering with the VPN connection? The 2.1.7 version of 
the software supports Windows 7. Have you tried looking at the debug 
level output using the VPN Trace application?

http://www.shrew.net/support/wiki/BugReportVpnWindows

This will at least tell you if the gateway is responding to packets. If 
not, you should check to see if packets are being sent by the client. 
Its possible that they aren't even making it out of the Windows 7 host.

-Matthew



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