[vpn-help] Tunnel enabled but no traffic possible

[Matthew Grooms]

On 5/12/2011 3:08 AM, MVC Mobile VideoCommunication GmbH wrote:
> Hello,
>
> my Problem is:
> Sometimes i have the problem that the tunnel are not enabled and
> "bringing up tunnel" times out.
>
> But more often he says "Tunnel enabled" but there is no traffic possible
> after he says "tunnel enabled". No Ping, No Network Shares, No Websites.
>
> Function does the tunnel never.
>
> Because of http://www.shrew.net/support/ticket/6 i had disabled the
> Shrew Soft DNS Proxy Service.
>
> To Reproduce:
> Use a Apple MacBook Air with Parallels, Windows 7 and ShrewSoft VPN Client.
> At Windows 7 start the ShrewSoft VPN Client and try to connect.
>
> VPN Client Version: 2.1.5
> Mac OS X Version: 10.6.7
> Parallels Desktop für Mac Version: 6 Build 6.0.11994
> Windows OS Version: Windows 7 Enterprise with Service Pack 1 and
> Security Updates
> Gateway Make/Model: Juniper SSG5-Serial
> Gateway Hardware Version: 710(0)
> Gateway OS Version: 6.1.0r3.0 (Firewall+VPN)
>
> I can also send you logfiles, if you tell me a email adress to which I
> can send the log files separately.
>

Does MAC OSX have a firewall enabled? Has the VM gone through a suspend 
/ resume when the connection fails? If so, does starting and stopping 
the Shrew Soft services under computer management seem to help?

-Matthew