[vpn-help] Tunnel enabled but no traffic possible

[MVC Mobile VideoCommunication GmbH]

From: mvcsupport at live.de
To: mgrooms at shrew.net
Subject: RE: [vpn-help] Tunnel enabled but no traffic possible
Date: Tue, 17 May 2011 16:51:11 +0200








> Date: Mon, 16 May 2011 13:00:15 -0500
> From: mgrooms at shrew.net
> To: Support at mvc.de
> CC: mvcsupport at live.de; vpn-help at lists.shrew.net
> Subject: Re: [vpn-help] Tunnel enabled but no traffic possible
> 
> On 5/12/2011 3:08 AM, MVC Mobile VideoCommunication GmbH wrote:
> > Hello,
> >
> > my Problem is:
> > Sometimes i have the problem that the tunnel are not enabled and
> > "bringing up tunnel" times out.
> >
> > But more often he says "Tunnel enabled" but there is no traffic possible
> > after he says "tunnel enabled". No Ping, No Network Shares, No Websites.
> >
> > Function does the tunnel never.
> >
> > Because of http://www.shrew.net/support/ticket/6 i had disabled the
> > Shrew Soft DNS Proxy Service.
> >
> > To Reproduce:
> > Use a Apple MacBook Air with Parallels, Windows 7 and ShrewSoft VPN Client.
> > At Windows 7 start the ShrewSoft VPN Client and try to connect.
> >
> > VPN Client Version: 2.1.5
> > Mac OS X Version: 10.6.7
> > Parallels Desktop für Mac Version: 6 Build 6.0.11994
> > Windows OS Version: Windows 7 Enterprise with Service Pack 1 and
> > Security Updates
> > Gateway Make/Model: Juniper SSG5-Serial
> > Gateway Hardware Version: 710(0)
> > Gateway OS Version: 6.1.0r3.0 (Firewall+VPN)
> >
> > I can also send you logfiles, if you tell me a email adress to which I
> > can send the log files separately.
> >
> 
> Does MAC OSX have a firewall enabled? Has the VM gone through a suspend 
> / resume when the connection fails? If so, does starting and stopping 
> the Shrew Soft services under computer management seem to help?
> 
> -Matthew
> _______________________________________________
> vpn-help mailing list
> vpn-help at lists.shrew.net
> http://lists.shrew.net/mailman/listinfo/vpn-help

Hello Matthew,

the MAC OSX firewall is disabled.
I am not sure but i recognized that when i have the problem that bringing up the tunnel times out,
then a restart of the virtuell Windows 7 does help. Does help means bringing up the tunnel works but no traffic is possible :-(

Regards and thanks for your help


 		 	   		  
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