[vpn-help] Authentication Entrust

[Webster, Marty (MAWEBSTE)]

Gerd,

 

We tried this and it does not work.  The server forces us to enter an Alpha
numeric password of 8 characters or more.  When we concatenate that password
with the token number we get “user authentication error”.  We are using
version 2.2.2 of the software.  I read somewhere that if we roll back to an
earlier version of the software it would work, but when we rolled back to
2.1.7 we go a similar error.  Can you think of anything else we can do?

 

Thanks, Marty

 

From: McCormack, Andrew (AMCCORMA) 
Sent: Friday, November 01, 2013 7:43 AM
To: Webster, Marty (MAWEBSTE)
Subject: FW: [vpn-help] Authentication Entrust

 

Try this.

 

From: Gerd Röthig [mailto:gerd.roethig at gmail.com] 
Sent: Friday, November 01, 2013 5:55 AM
To: McCormack, Andrew (AMCCORMA)
Cc: vpn-help at lists.shrew.net
Subject: Re: [vpn-help] Authentication Entrust

 

Hello Andrew,

the solution is quite simple. Just enter the user password, directly
followed by the Entrust token number, into the Password field in the client.

Example: User password is 8888, Entrust token number is 123456789. You enter
8888123456789 into the password field.

Kind regards,

Gerd 

Am 31.10.2013 15:27 schrieb "McCormack, Andrew (AMCCORMA)"
<AMCCORMA at arinc.com>:

Anyone know what I can try?

 

From: McCormack, Andrew (AMCCORMA) 
Sent: Wednesday, October 30, 2013 1:41 PM
To: 'vpn-help at lists.shrew.net'
Subject: Authentication Entrust

 

Authentication:   user has a password, follow by the entrust token.

 

Version: Shrew Soft VPN Client 2.2.2-release, Windows 7 Professional x64

 

The VPN Access manager prompts for a username and password.  It does not
prompt for the token password.  It displays the message access denied.  

 

How can I change the software to allow for a password and then followed by a
token?

 

Thanks

 


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