[vpn-help] Failing to install the Shrew VPN Client 2.2.2 on Win8.1 64bits

Wed Dec 24 01:59:13 CST 2014

Bonjour Jean,

Do you have a another VPN client on your computer ?

Regards,

On Wed, Dec 24, 2014 at 4:15 AM, Jean Lamontagne (ObjeXpert) <
jlamontagne at objexpert.com> wrote:

> Hello Shrew Soft Support,
>
>
>
> *Problem:*
>
> I am systematically failing to install the Shrew VPN Client 2.2.2 on my
> computer.
>
>
>
> *To Reproduce:*
>
> Run the “vpn-client-2.2.2-release.exe” and choose the Pro option.
>
> Windows OS Version = *Windows 8.1 Update 1 64bits with ALL the latest
> windows update being installed* (i.e.: optional & mandatory à including
> the *KB3000850*, that is the latest Microsoft SChannel patch).
>
>
>
> During the installation, I have got an error dialog that was telling me: *Access
> Denied*. Please, take note that I am an administrator on this computer.
>
>
>
> The application was appearing as installed and was part of the Windows
> “Programs and Features” **BUT** no Network Adapter had been created.
> IMHO, the installation process was appearing to only be partial. Because of
> that error, I immediately uninstalled the Shrew VPN Client.
>
>
>
> This application is targeted as a replacement to the Cisco VPN Client to
> my customer premises. The Cisco VPN Client is failing to work on Windows
> 8.1 and is NOT anymore supported by Cisco itself.
>
>
>
> Here is the content of the log-file produced by the setup program during
> the installation. You can see an “Aborting” message later on:
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> *Call: 1247Delete:
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp"CreateDirectory:
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp" (0)CreateDirectory:
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp" createdFile:
> overwriteflag=1, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll"File:
> wrote 6656 to
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll"Call:
> 1247File: overwriteflag=1, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll"
> (overwriteflag=1)Call: 779Jump: 796Jump: 813Call: 818Jump: 908Call:
> 818Call: 818Call: 818Call: 818Call: 1247File: overwriteflag=0,
> allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini"File:
> wrote 211 to
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini"WriteINIStr:
> wrote [Settings] RTL=0 in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniFile:
> overwriteflag=0, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp"File:
> wrote 52576 to
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp"WriteINIStr:
> wrote [Field 1]
> Text=C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 1247File:
> overwriteflag=0, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-header.bmp"File:
> wrote 25818 to
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-header.bmp"WriteINIStr:
> wrote [Settings] NumFields=3 in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr:
> wrote [Settings] NextButtonText= in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr:
> wrote [Settings] CancelEnabled= in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 264Jump:
> 278Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277WriteINIStr: wrote [Field 2] Text=Welcome to the Shrew Soft VPN
> Client Setup Wizard in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr:
> wrote [Field 2] Bottom=38 in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr:
> wrote [Field 3] Top=45 in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr:
> wrote [Field 3] Bottom=185 in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 264Jump:
> 278Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 291Jump: 277Jump:
> 291Jump: 277Jump: 291Jump: 277Jump: 291Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 291Jump:
> 277Jump: 291Jump: 277Jump: 291Jump: 277Jump: 291Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump:
> 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277WriteINIStr: wrote [Field
> 3] Text=This wizard will guide you through the installation of Shrew Soft
> VPN Client.\r\n\r\nIt is recommended that you close all other applications
> before starting Setup. This will make it possible to update relevant system
> files without having to reboot your computer.\r\n\r\nClick Next to
> continue. in
> C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 1247File:
> overwriteflag=1, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll"File:
> wrote 14848 to
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll"Call:
> 1247File: overwriteflag=1, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll"
> (overwriteflag=1)Call: 988Call: 1247File: overwriteflag=1,
> allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> wrote 9728 to
> "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"Call: 1247File:
> overwriteflag=1, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=2,
> name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File:
> skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"
> (overwriteflag=1)Call: 1101**Aborting: ""*
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> *Call: 1104Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump:
> 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump:
> 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump:
> 1247Jump: 1247Jump: 1247Jump: 1247*
>
> Thanks in advance for your help.
>
>
>
> Have a great dayJ
>
>
> *Jean Lamontagne**Senior Software Consultant/*
> *Consultant principal en logiciels*
> *ObjeXpert Inc.*
> Home  : (514) 363-2820
> Cell  : (514) 996-2471
> MailTo: jlamontagne at objexpert.com
>
>
>
> _______________________________________________
> vpn-help mailing list
> vpn-help at lists.shrew.net
> https://lists.shrew.net/mailman/listinfo/vpn-help
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.shrew.net/pipermail/vpn-help/attachments/20141224/df458d82/attachment-0001.html>