[vpn-help] ShrewSoft IKE and IPSEC Daemon services no longer start

Alexis La Goutte alexis.lagoutte at gmail.com
Fri Sep 19 02:27:52 CDT 2014


On Fri, Sep 19, 2014 at 2:24 AM, Fester, Keith <Keith.Fester at biia.wa.gov> wrote:
> Hello,
>
>
>
> I've installed ShrewSoft VPN 2.2.2 on a fully patched Windows 8.1 tablet
> (Dell Venue Pro 11).
>
>
>
> The tablet utilizes the ShrewSoft VPN client to connect over a Verizon 4G
> LTE connection on an embedded Dell Wireless Gobi 5808e cellular data card.
>
>
>
> Twice now in two days, when attempting to establish a VPN connection, I
> receive Failed to attach to key daemon.  After some research, I found that
> this indicates that necessary services for the ShrewSoft VPN client are not
> running.
>
>
>
> As expected, I find that the ShrewSoft IKE Daemon and ShrewSoft IPSEC Daemon
> services are both stopped.  Unfortunately, all attempts to start them result
> in error.  I start an Administrator-elevated command prompt and attempt to
> perform a net start "ShrewSoft IKE Daemon" and net start "ShrewSoft IPSEC
> Daemon."  Both commands result in "The service is not responding to the
> control function."  If I attempt to start the services via the Services MMC
> Snap-In, I receive "Windows could not start the ShrewSoft IKE Daemon Service
> on Local Computer."  "Error 1053: The service did not respond to the start
> or control request in a timely fashion."
>
>
>
> I have a total of two of these tablets, so I installed the ShrewSoft VPN
> 2.2.2 client on the second tablet.  Unfortunately, it also developed the
> same issue, although I think it took two days of light use for the issue to
> appear.
>
>
>
> One thing that might be important is that it seems that the network adapter
> number of the Dell Wireless Gobi 5808e card changes periodically.  It was
> Mobile Broadband #3 yesterday, and now Windows is calling it Mobile
> Broadband 16.  I'm not sure why this number is changing.  All that is
> happening to the tablet is a shutdown and boot up.
>
Hi,

There is know issue about Mobile broadband card (WWAN)
Do you have look there is no crash dump ?
>
>
> Does anyone know what could be causing this?
>
>
>
> Thanks for any help  you can provide.
>
> Keith Fester
>
>
>
>
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>


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