[vpn-help] connect-status of Shrew

[Imig, Torsten]

Hello Gerd,

> how do you find out that there is no VPN connection?
I am not able to ping servers behind the tunnel, but Shrew is not showing as disconnected.

>If you happen to have a configuration which enables the VPN tunnel for specified networks only (see the "Policy" tab in your connection's properties), this is not working anymore in Shrew Soft VPN Client version 2.2.2 and above.
>You will have to change this setting to "Obtain topology automatically or tunnel all" and then adjust the routing manually using a script if required. A suggestion for such a split-tunnel script is also included in the discussion thread "Unable to access >external sites while VPN is connected".
I don't use such a configuration
Normally everything is working fine with Shrew, but the problem is, that sometimes the VPN-connection is lost, and for the user it looks like that the connection is still there.
So the users thinks, there is a problem with a service behind the tunnel (delivered by another other department than me ;)) and address their complaint to them.
It would be helpful if Shrew shows immediately a disconnect-status when the servers are no longer reachable thru the tunnel.

Best Regards,
Torsten

Von: Gerd Röthig [mailto:gerd.roethig at gmail.com]
Gesendet: Mittwoch, 23. Oktober 2013 11:11
An: Imig, Torsten
Cc: vpn-help at lists.shrew.net
Betreff: Re: [vpn-help] connect-status of Shrew

Hello Torsten,
how do you find out that there is no VPN connection? If it is at least possible to access the VPN gateway (refer to the "General" tab in your connection's properties in Access Manager) it is likely that the connection is established but there may be a problem with routing / tunneling. See also the discussion "Unable to access external sites while VPN is connected" in this mailing list.
If you happen to have a configuration which enables the VPN tunnel for specified networks only (see the "Policy" tab in your connection's properties), this is not working anymore in Shrew Soft VPN Client version 2.2.2 and above.
You will have to change this setting to "Obtain topology automatically or tunnel all" and then adjust the routing manually using a script if required. A suggestion for such a split-tunnel script is also included in the discussion thread "Unable to access external sites while VPN is connected".
Kind regards,
Gerd


Am 21. Oktober 2013 18:35 schrieb Imig, Torsten <Torsten.Imig at turck.com<mailto:Torsten.Imig at turck.com>>:
Hi,

i have the issue that Shrew sometimes shows the VPN-connection as connected, even it is not.
Can I change this behavior? What is the technical reason for that?

Best Regards,
Torsten
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Absender dieser E-Mail ist die Hans Turck GmbH & Co. KG mit Sitz in Mülheim an der Ruhr. Registergericht: Duisburg, Registernummer: HRA 8539; Persönlich haftende Gesellschafterin: Hans Turck Verwaltungs-GmbH, Registergericht Duisburg, Registernummer: HRB 14382; Geschäftsführer: Ulrich Turck, Christian Wolf; Umsatzsteuer-Identifikationsnummer: DE120353803
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